Chatley AI — AI Agents for Calls, Chat & Messaging

SMS & Mobile Messaging Terms

Terms and disclosures governing text messaging, notifications, automated updates, and customer communications operated by Chatley AI, Inc..

Effective Date: April 15, 2026
Last updated: April 15, 2026

Introduction

These SMS & Mobile Messaging Terms ("SMS Terms") govern your receipt of text messages (SMS and MMS) from or on behalf of Chatley AI, Inc., a Delaware corporation ("Company," "we," "us," or "our"), including communications delivered directly by our platform or on behalf of business clients utilizing our conversational AI communication services.

By providing your mobile phone number, opting in to receive text messages, or interacting with a Chatley AI-powered text or voice workflow, you agree to these SMS Terms. If you do not agree, please do not provide your phone number and opt out as described below.

Table of Contents

  1. Program Description
  2. Consent and Opt-In
  3. Message Frequency
  4. Message and Data Rates
  5. How to Opt-Out (STOP Instructions)
  6. Customer Support & Help (HELP Instructions)
  7. Wireless Carrier Disclaimer
  8. Privacy and Mobile Data Protection
  9. Eligibility and Age Restrictions
  10. Modifications to These SMS Terms
  11. Contact Information

1. PROGRAM DESCRIPTION

Chatley AI provides conversational AI agents, telephony routing, and automated business messaging. When you opt in to an SMS campaign operated through our platform, you may receive text messages including, but not limited to:

  • Appointment booking, schedule confirmations, reminders, and calendar links
  • Customer care follow-ups and conversational responses initiated by your inquiries
  • Service status notifications, dispatch updates, and account security verification codes
  • Informational updates and promotional announcements from the business client you engaged with

2. CONSENT AND OPT-IN

By providing your mobile telephone number through an online form, interactive voice call, chat widget, or digital booking tool, you provide express written consent to receive recurring automated and manual SMS/MMS text messages at that number.

Non-Condition of Purchase: Consent to receive marketing or promotional text messages is not a condition of purchasing any goods or services from Chatley AI, Inc. or our business clients.

You represent that you are the account holder or customary user of the mobile telephone number provided and that you are authorized to consent to receive text messages at that number.

3. MESSAGE FREQUENCY

Message frequency varies based on the nature of your interaction with us or our business clients, your scheduling needs, and the specific programs you have opted into. For transactional updates (e.g., appointment confirmations), messages are sent as events occur.

4. MESSAGE AND DATA RATES

Standard Message and Data Rates May Apply. Depending on your cellular carrier and subscription plan, you may incur charges from your wireless service provider for incoming and outgoing text messages. Neither Chatley AI, Inc. nor our clients are responsible for any charges incurred from your mobile carrier.

5. HOW TO OPT-OUT (STOP INSTRUCTIONS)

You may opt out of receiving text messages at any time. To stop receiving messages:

Reply STOP to any message received.

You may also reply CANCEL, END, QUIT, or UNSUBSCRIBE. Upon sending STOP, you will receive a single confirmation message confirming your unsubscription. After this, no further automated text messages will be sent to your mobile phone number from that campaign unless you re-initiate or opt in again.

6. CUSTOMER SUPPORT & HELP (HELP INSTRUCTIONS)

For assistance or information regarding our mobile messaging service:

Reply HELP to any message received.

You may also contact our support team directly by emailing security@chatley.ai or calling +1 (855) 755-6677.

7. WIRELESS CARRIER DISCLAIMER

Carriers (including, but not limited to, AT&T, T-Mobile®, Verizon Wireless, Sprint, and regional mobile network operators) are not liable for delayed, misdirected, or undelivered messages. T-Mobile® is not liable for delayed or undelivered messages.

8. PRIVACY AND MOBILE DATA PROTECTION

We respect your privacy and handle mobile data in accordance with our Privacy Policy.

Strict Non-Sharing Commitment: Mobile phone numbers and text messaging originator opt-in data will never be sold, rented, or shared with third parties or affiliates for their own marketing or promotional purposes.

All customer communication and telephony integrations are configured with enterprise security standards and certified 10DLC compliance.

9. ELIGIBILITY AND AGE RESTRICTIONS

You must be at least 18 years of age (or the legal age of majority in your jurisdiction) to participate in our mobile messaging program. By consenting to receive text messages, you affirm that you meet this age requirement.

10. MODIFICATIONS TO THESE SMS TERMS

We reserve the right to revise or update these SMS Terms at any time. Any changes will become effective upon posting the revised terms with an updated effective date. Your continued participation in our mobile messaging program following the posting of changes constitutes acceptance of the revised terms.

11. CONTACT INFORMATION

If you have any questions, concerns, or requests regarding these SMS & Mobile Messaging Terms, please contact us:

Chatley AI, Inc.
252 NW 29th St, Miami, FL 33127
Email: security@chatley.ai
Phone: +1 (855) 755-6677