Give Your Business a Voice That Never Misses a Call – Try it For Free and Get Launch Perks
Give Your Business a Voice That Never Misses a Call – Try it For Free and Get Launch Perks
Give Your Business a Voice That Never Misses a Call – Try it For Free and Get Launch Perks
Give Your Business a Voice That Never Misses a Call – Try it For Free and Get Launch Perks
Give Your Business a Voice That Never Misses a Call – Try it For Free and Get Launch Perks
Give Your Business a Voice That Never Misses a Call – Try it For Free and Get Launch Perks
Chatley.ai

HIPAA Compliance

Chatley.ai is fully compliant with HIPAA regulations, ensuring the highest level of security and privacy for healthcare organizations and patient data.

Last updated: December 2024
Status: Fully Compliant

HIPAA Compliance Overview

The Health Insurance Portability and Accountability Act (HIPAA) sets the standard for protecting sensitive patient data. As a healthcare technology provider, Chatley.ai maintains strict compliance with all HIPAA requirements to ensure the security and privacy of Protected Health Information (PHI).

Our platform is designed with healthcare-specific security measures and undergoes regular audits to maintain compliance status.

Our Compliance Status

HIPAA Privacy Rule
HIPAA Security Rule
Breach Notification Rule
HITECH Act Compliance
Business Associate Agreement
Regular Security Audits

HIPAA Security Measures

Administrative Safeguards

  • • Security policies and procedures
  • • Workforce training and management
  • • Incident response protocols
  • • Business continuity planning

Physical Safeguards

  • • Data center security
  • • Access controls and monitoring
  • • Environmental controls
  • • Device and media controls

Technical Safeguards

  • • End-to-end encryption
  • • Multi-factor authentication
  • • Audit logging and monitoring
  • • Data backup and recovery

PHI Data Protection

Encryption Standards

AES-256 encryption for data at rest and in transit

Access Controls

Role-based access with least privilege principles

Audit Logging

Comprehensive logging of all PHI access and modifications

Data Retention

Strict policies for PHI retention and disposal

Business Associate Agreement (BAA)

BAA Availability

We provide a comprehensive Business Associate Agreement to all healthcare customers, outlining our responsibilities for PHI protection.

Compliance Commitment

Our BAA commits us to maintain HIPAA compliance and implement appropriate safeguards for PHI.

Breach Notification

We commit to timely notification of any PHI breaches in accordance with HIPAA requirements.

Workforce Training and Awareness

Employee Training

  • • Annual HIPAA compliance training
  • • PHI handling procedures
  • • Security incident response
  • • Privacy best practices

Documentation

  • • Comprehensive security policies
  • • Incident response procedures
  • • Risk assessment documentation
  • • Compliance audit records

Incident Response and Breach Notification

Rapid Response Protocol

In the event of a potential PHI breach, we have established procedures for immediate response, investigation, and notification in accordance with HIPAA requirements.

1 Hour
Initial Response
24 Hours
Preliminary Assessment
60 Days
Final Notification

Ongoing Compliance Monitoring

Regular Security Audits

We conduct comprehensive security assessments quarterly to ensure continued HIPAA compliance.

Vulnerability Assessments

Regular penetration testing and vulnerability scanning to identify and address security gaps.

Compliance Updates

We stay current with HIPAA regulations and update our policies and procedures accordingly.

HIPAA Compliance Contact

For questions about our HIPAA compliance or to request a Business Associate Agreement, please contact our compliance team:

Email: compliance@chatley.ai

Phone: +1 (555) 123-4567

Address: 123 AI Boulevard, Suite 100, San Francisco, CA 94105

Compliance Officer: Sarah Johnson, Chief Compliance Officer