Terms of Service
Please read these terms carefully before using Chatley.ai services. These terms govern your use of our platform and establish our mutual rights and obligations.
Agreement to Terms
By accessing or using Chatley.ai services, you agree to be bound by these Terms of Service "Terms". If you disagree with any part of these terms, you may not access our services.
These Terms apply to all visitors, users, and others who access or use our voice AI customer service platform.
Description of Services
Voice AI Technology
Intelligent call handling and customer service automation
Integration Services
Seamless connection with existing business systems
Analytics & Reporting
Performance insights and call analytics
24/7 Support
Round-the-clock technical assistance
User Accounts and Responsibilities
Your Responsibilities
- • Maintain account security
- • Provide accurate information
- • Comply with applicable laws
- • Use services responsibly
Prohibited Uses
- • Illegal activities
- • Harassment or abuse
- • System interference
- • Unauthorized access
Payment Terms and Billing
Subscription Plans
Services are billed on a subscription basis. You will be charged in advance on a recurring basis.
Payment Methods
We accept major credit cards and other payment methods as specified during checkout.
Late Payments
Late payments may result in service suspension and additional fees as outlined in your service agreement.
Intellectual Property Rights
Our Rights
Chatley.ai retains all rights to our platform, technology, and proprietary content
Your Content
You retain ownership of your business data and content uploaded to our platform
License Grant
We grant you a limited license to use our services for your business purposes
Privacy and Data Protection
Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.
Key Data Protection Principles:
- We implement industry-standard security measures to protect your data
- We do not sell or rent your personal information to third parties
- We comply with applicable data protection laws and regulations
Limitation of Liability
Important Legal Notice
To the maximum extent permitted by law, Chatley.ai shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or use, incurred by you or any third party.
Our total liability to you for any claims arising from these Terms or your use of our services shall not exceed the amount you paid us in the twelve (12) months preceding the claim.
Termination and Cancellation
By You
You may cancel your subscription at any time through your account settings or by contacting our support team.
Cancellation will take effect at the end of your current billing period.
By Us
We may terminate or suspend your account immediately if you violate these Terms or engage in fraudulent activity.
We will provide reasonable notice for other termination scenarios.
Governing Law and Dispute Resolution
Governing Law
These Terms are governed by and construed in accordance with the laws of the State of California, United States.
Dispute Resolution
Any disputes arising from these Terms will be resolved through binding arbitration in San Francisco, California.
Class Action Waiver
You agree to resolve disputes individually and waive any right to participate in class action lawsuits.
Contact Information
If you have any questions about these Terms of Service, please contact us:
Email: legal@chatley.ai
Phone: +1 (555) 123-4567
Address: 123 AI Boulevard, Suite 100, San Francisco, CA 94105