PCI Compliance
Chatley.ai maintains the highest level of PCI DSS compliance to ensure secure handling of payment card data and protect your customer's financial information.
PCI DSS Compliance Overview
The Payment Card Industry Data Security Standard (PCI DSS) is a set of security standards designed to ensure that all companies that process, store, or transmit credit card information maintain a secure environment. Chatley.ai is fully compliant with PCI DSS requirements.
Our platform undergoes regular security assessments and maintains the highest level of compliance to protect your business and your customers.
Our PCI Compliance Level
PCI DSS Level 1
Highest Level of Compliance
PCI DSS Requirements Compliance
Build & Maintain
- • Secure network infrastructure
- • Vulnerability management
- • Access control measures
- • Security monitoring
Protect & Monitor
- • Data encryption
- • Regular testing
- • Security policies
- • Incident response
Payment Security Controls
Tokenization
Card data is tokenized and never stored in plain text
Encryption
AES-256 encryption for all payment data in transit
Access Controls
Multi-factor authentication and role-based access
Audit Logging
Comprehensive logging of all payment transactions
Secure Payment Data Handling
Real-time Processing
Payment data is processed securely in real-time without persistent storage
Secure Storage
Only encrypted tokens are stored, never actual card numbers
Compliance Monitoring
Continuous monitoring and regular compliance assessments
Advanced Security Measures
Network Security
Advanced firewall protection, intrusion detection, and network segmentation to isolate payment processing environments.
Application Security
Secure coding practices, regular security testing, and vulnerability management to protect against application-level threats.
Physical Security
Secure data centers with biometric access controls, surveillance systems, and environmental monitoring.
PCI Compliance Process
Assessment & Documentation
- • Comprehensive security assessment
- • Policy and procedure documentation
- • Risk analysis and mitigation
- • Compliance gap analysis
Implementation & Validation
- • Security control implementation
- • Regular testing and validation
- • Continuous monitoring
- • Annual compliance validation
Security Incident Response
Rapid Response Protocol
In the event of a security incident involving payment data, we have established procedures for immediate response, investigation, and notification in accordance with PCI DSS requirements.
Ongoing Compliance Monitoring
Regular Security Assessments
We conduct comprehensive security assessments quarterly to ensure continued PCI DSS compliance.
Vulnerability Management
Regular vulnerability scanning and penetration testing to identify and address security gaps.
Compliance Updates
We stay current with PCI DSS requirements and update our security measures accordingly.
PCI Compliance Contact
For questions about our PCI DSS compliance or to request compliance documentation, please contact our security team:
Email: security@chatley.ai
Phone: +1 (555) 123-4567
Address: 123 AI Boulevard, Suite 100, San Francisco, CA 94105
Security Officer: Michael Chen, Chief Security Officer